Terms of Use

Terms of Use

Effective Date: February 10, 2023

Last Updated: May 31, 2025

Welcome to https://chauffeursusa.com (the “Site”), owned and operated by Chauffeurs USA Inc.(“Chauffeurs USA,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our Site and services. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

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1. Use of the Site

You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable federal, state, local, or international law

• Transmit or procure the sending of any advertising or promotional material without our prior written consent

• Attempt to interfere with the proper functioning of the Site

• Use any automated means (e.g., bots, scrapers) to access the Site for any purpose

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2. Booking and Services

All transportation services booked through our Site are subject to availability, pricing, and confirmation by Chauffeurs USA. You agree to provide accurate and complete information when making a reservation and to comply with any terms specific to the service booked, including payment, cancellation, and passenger conduct policies.

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3. User Accounts

If you create an account on our Site:

• You are responsible for maintaining the confidentiality of your account login information

• You accept full responsibility for all activities that occur under your account

• You agree to notify us immediately of any unauthorized use of your account

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4. Payment and Billing

All charges for services booked through our Site must be paid in full using a valid payment method. Chauffeurs USA uses secure third-party payment processors. By submitting payment information, you authorize us to charge the applicable fees, including tolls, gratuities, parking, or other surcharges as outlined in our Terms of service at the bottom of your reservation confirmation.

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5. Intellectual Property

All content, trademarks, logos, and software on this Site are the property of Chauffeurs USA or its licensors and are protected by intellectual property laws. You may not:

• Copy, distribute, modify, or create derivative works from any content on this Site

• Use our logo, name, or other proprietary elements without our written permission

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6. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and handle your data. Please review it here: https://chauffeursusa.net/privacy-policy

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7. Disclaimer of Warranties

The Site and services are provided “as is” and “as available.” Chauffeurs USA makes no warranties or representations of any kind, express or implied, regarding:

• The accuracy, completeness, or reliability of any content

• The availability or operation of the Site without interruptions or errors

• Any third-party services or platforms linked through our Site

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8. Limitation of Liability

To the maximum extent permitted by law, Chauffeurs USA shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use the Site

• Delays or service disruptions

• Errors in bookings or third-party services

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9. Indemnification

You agree to indemnify and hold harmless Chauffeurs USA, its affiliates, officers, and employees from any claims, losses, or damages, including reasonable attorneys’ fees, arising out of your violation of these Terms or misuse of the Site or services.

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10. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles. Any legal action or proceeding related to your use of the Site shall be brought in a court of competent jurisdiction located in New York County, New York.

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11. Termination

We reserve the right to suspend or terminate your access to the Site, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties.

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12. Changes to the Terms

We may revise these Terms from time to time. The updated Terms will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

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13. Contact Us

If you have any questions about these Terms, please contact us at:

Chauffeurs USA Inc.

Email: info@chauffeursusa.com

Phone: 800-475-9692 / 212-931-5400

Fax: 212-931-0360

Website: https://chauffeursusa.com