Privacy Policy

Effective Date: February 10, 2023

Last Updated: May 31, 2025

Chauffeurs USA Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://chauffeursusa.com, and any related services. This Privacy Policy explains how we collect, use, share, and safeguard your information.

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1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly:

• Name, phone number, email address

• Pickup and drop-off locations

• Payment information (processed securely through third-party providers)

• Special instructions or preferences

b. Information Collected Automatically:

• IP address and browser type

• Device information

• Geolocation data (if you enable location services)

• Website usage (pages visited, time on site, etc.) through cookies and tracking technologies

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2. How We Use Your Information

Your information may be used to:

• Fulfill bookings and deliver chauffeur services

• Process payments securely

• Provide customer support

• Personalize your user experience

• Improve our website and service offerings

• Send service confirmations, updates, and promotional offers (with your consent)

• Comply with legal obligations

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3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers (e.g., payment processors, IT support, hosting providers)

• Chauffeurs and subcontractors strictly for service delivery

• Law enforcement or regulatory bodies if required by law or to protect our legal rights

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4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can control cookie preferences through your browser settings.

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5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal and operational requirements.

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6. Your Privacy Rights

You have the right to:

• Access or correct your personal information

• Request deletion of your data

• Opt-out of promotional communications

• Withdraw consent where applicable

To exercise any of these rights, contact us at: info@chauffeursusa.com

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7. Security

We implement appropriate technical and organizational measures to safeguard your data, including encryption, access controls, and secure third-party integrations.

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8. International Data Transfers

If you access our site outside the United States, please note that your data may be processed and stored in the U.S., where data protection laws may differ from those in your country.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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10. Third-Party Links

Our site may contain links to third-party websites or platforms. We are not responsible for the content or privacy practices of those sites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

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12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Chauffeurs USA Inc.

Email: info@chauffeursusa.com

Phone: 800-475-9692 / 212-931-5400

Fax: 212-931-0360

Website: https://chauffeursusa.com